The SendBack Process

Happy woman at home holding phone using SendBack app

Just 3 Steps

1

Sign up and choose
your return type

User on smartphone using SendBack app to schedule convenient pick up time

2

Schedule a pick-up
when it’s convenient

Happy relaxed woman outside worry-free after using SendBack Returns

3

Sit back, relax, and
get your $ back!

Behind the Scenes

Where the Real Magic Happens

SendBack Returns with Us

Our app is designed with you in mind — sync your recent purchases from Gmail or Amazon with a few app taps. We'll automatically populate your account and send convenient return reminders so you can choose a time that suits you best. Relax knowing your return is taken care of, leaving you free to focus on what matters most.

Connect Sendback to email to import purchases screen on phone

↪︎ Let Us Take Care of the Rest

Our advanced technology alerts us as soon as your return is scheduled. You'll receive an email confirmation, and we'll swiftly arrange pickup from your location.

We Won’t Ghost You

Communication is vital: You'll be notified at every step. From pickup to drop-off, rest assured your items are handled with care. We even leave a SendBack Returns bag at your doorstep for future returns, because you deserve to keep what you love and send back the rest.

SendBack Returns Pickup Woman

We Secure the Goods ↩︎

Once picked up, your return is logged with a photo of the item and your return details securely stored in our system. At SendBack HQ, our team sorts, packs, and ensures quality checks.

Enjoy Peace of Mind

After sorting and packing, we take care of the logistics. Your return is promptly delivered to the retailer, ensuring you get your money back efficiently. Now, you can reclaim your time and focus on life’s important moments — like cherishing time with loved ones. #SendBackReturns

SendBack returns pick up van
Starting a return on the SendBack return app

Get ready to cross returns off your to-do list forever!

Sign up below and stop stressing about those returns. Get your time, money, and life back.

 FAQs

Service and Returns

  • We're in the exciting beta phase and working hard to bring SendBack to more cities soon! If we’re not in your area yet, don’t worry—you can be the first to know when we launch near you. Sign up for Launch Alerts, and we’ll keep you updated!

    Click here to enter your email and stay in the loop

Work with SendBack

  • We're always eager to grow our partnership opportunities. Fill out our contact us form.

  • Thanks for helping us spread the word! Please follow us or encourage them to follow us on their preferred social media platform @sendbackreturns, recommend the app, and sign up for an account.